Service Manager for Housing - Isle of Wight Council
Job Posted: 22 April 2025
- Contract Term: Permanent
- Location: Newport, Isle of Wight
- Contract Type: Full time
- Salary: Grade 15, £64,836 to £69,872 per annum
- Industries: Public Sector
Join Our Team as Service Manager for Housing and make a difference that matters
As our Service Manager for Housing, you will do more than oversee housing services — you will transform lives, foster independence, and make a lasting impact on the people and communities who draw on the care and support they need, in the way that they need it.
By adopting a person-centred approach, you will lead parts of the housing transformation programme, ensuring responsive, effective, and safe housing services that meet individual needs.
If you're ready to take on a pivotal strategic role and make a real difference by shaping housing delivery on the Island, this is your chance to join our ambitious team.
We will enable you to have:
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Leadership and Oversight:
Be part of the senior team and drive positive change. You'll play a fundamental part in shaping services and making decisions that truly count and be given the opportunity to lead and inspire your team to deliver exceptional housing services for the local community.
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Positive Impact:
Every day, you'll see the difference your work makes— through supporting vulnerable residents and improving housing standards. With your ability to think strategically and act with empathy, you will join a team whose driving purpose is to create a bright future for those who draw on our service.
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Supportive Environment:
You'll join a team that values collaboration, innovation, and your professional growth. We will provide all the tools and guidance you need to excel.
We are looking for a dynamic, innovative and effective leader for this crucial role, to lead, develop and operationally manage three housing teams: Housing Options, Housing Delivery and Choice Based Lettings.
You will need
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A Degree in housing related area (or equivalent qualification).
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Detailed knowledge of housing issues, national guidance and statutory requirements
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Substantial experience of working in complex and sensitive situations, in a calm and proactive manner.
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Extensive understanding of homelessness and /or housing renewal.
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Experience of change management and enhancing organisational performance
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Previous experience of managing and delivering services, ideally within a multi-agency setting.
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The skill to ensure policies and procedures are compliant, to deliver consistent and lawful application of policy into service delivery.
If you're ready to take on a pivotal management role and make a real difference by shaping housing delivery on the Island, this is your chance to join an ambitious team. Don't miss out—apply today!
For further information or an informal discussion, please contact Dawn Lang at 01983 821000 ext. 6187.
Join #TeamIWC and you'll receive our staff benefits package, including:
- Annual leave entitlement of 32 days p/a PLUS public holidays!
- Local Government pension scheme
- Discounted Solent ferry travel
- Island bus network discount
- Cycle to work scheme
- Staff parking permit scheme
- Discounted island sports & leisure gym membership
- National and local discounts & benefits schemes
- Relocation scheme of up to £8,000 may be available for some roles (subject to criteria)
- Travel allowance may be available if commuting from the mainland (subject to criteria)
Find out more about working for the Isle of Wight Council and living on the Island.
Isle of Wight Council
The Isle of Wight Council recognises the importance of a motivated workforce and offers a package of benefits to support them. Including everything you would expect from a modern public sector organisation.
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