Housing Officer -Vectis Housing Association

Job Posted: 23 October 2024

• Contract Term: Permanent
• Location: Newport, Isle of Wight
• Contract Type: Full time
• Salary: 25000-28500
• Industries: Public Sector

Full time – 35 Hours per week

Salary Ranging from £25,000 to £28,500 depending on experience and qualifications.

Pension Scheme

Private Health Scheme

We are a small, independently run housing association operating exclusively on the Isle of Wight and are currently looking to expand our Housing Team. We are looking for a committed and enthusiastic person to join our team as a full time Housing Officer.  The successful candidate will have experience in dealing with people and pride themselves in providing excellent customer service. Housing experience which includes experience in welfare and/or community development and a CIH Level 3 qualification in Housing Practice would be desirable but not essential as on the job training and support to achieve the qualification will be provided once in post. Once training has successfully been completed you will be responsible for undertaking all areas of tenancy management, income recovery, estate management and resident involvement tasks.

To succeed in this role candidates must be self-motivated, highly organised and demonstrate a high level of empathy and customer service when addressing a variety of issues and working with a range of partners.

To be considered for this role candidates must have minimum of A-C GCSEs in Maths and English or equivalent and experience of working in a customer focused role.  You must have excellent communication skills, a can-do approach, be able to think outside the box and a willingness to go the extra mile.  You will need to demonstrate initiative, resilience and flexibility as well as being committed to ensuring a high level of customer satisfaction.

You will be required to travel for this role and access to a car and a Full UK Driver’s License is essential. An Enhanced DBS Check will be undertaken for successful candidates.

An application pack can be obtained by emailing us at [email protected]. or logging into isleofwightjobs.com

The closing date for applications is 12pm on Monday 11^th November with interviews being held w/c ­­­25^th November 2024.