Homelessness Reduction Officer - Housing & Family Support

37 hours per week

This role is office-based; however, it also offers some agile or remote working

Do you want to make a difference to housing on the Island?

We are seeking an enthusiastic and dedicated Homeless Reduction Officer to join our supportive, dynamic, and knowledgeable housing team.

This role is central to ensuring the Council meets its duties under the Homelessness Reduction Act 2017 (HRA). The ideal candidate will have a strong understanding of welfare rights and relevant legislation, alongside experience in assessing and making informed statutory homelessness decisions. You will play a key role in delivering advice, guidance, support, and advocacy across a wide range of housing needs.

The successful candidate will:

• Have experience working in a housing advice or homelessness setting, or be able to demonstrate relevant transferable skills, knowledge, and a genuine passion for the role
• Be able to effectively manage a caseload, with a commitment to understanding the complex factors that contribute to homelessness
• Demonstrate excellent communication, assessment, and relationship-building skills
• Work collaboratively with colleagues and partner organisations, strengthening existing relationships and developing new ones

If you feel that you could thrive in this exciting opportunity to shape housing delivery on the Island and bring essential skills that will allow our team to flourish and achieve our goals then take advantage of this unique opportunity by applying today, we will look forward to hearing from you!

For further information or an informal discussion, please contact Emma Corina at [email protected].

Interview date 24 July 2026

Join #TeamIWC and you'll receive our staff benefits package, including:

• Annual leave entitlement of 32 days p/a PLUS public holidays!
• Local Government pension scheme
• Discounted Solent ferry travel
• Island bus network discount
• Cycle to work scheme
• Staff parking permit scheme
• Discounted island sports & leisure gym membership
• National and local discounts & benefits schemes
• Relocation scheme of up to £8,000 may be available for some roles (subject to criteria)
• Travel allowance may be available if commuting from the mainland (subject to criteria)

To discover more about our careers please visit Jobs and careers - Isle of Wight

Find out more about Our culture and environment & living on the Isle of Wight

The Isle of Wight Council currently does not have a license to sponsor overseas workers.

We actively promote the diversity of our workforce, and provide flexible working options (where appropriate) to support the different needs of our employees. We are an equal opportunities employer, proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community.

We are a Disability Confident employer. Along with a number of commitments, this means, providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.

The Isle of Wight Council protects its employees from discrimination, and this is supported by;

unacceptable behaviour policy

employee code of conduct

The Isle of Wight Council’s Terms & Conditions of employment are available upon request. Please contact our recruitment team via [email protected] if you would like to receive a copy.

The Isle of Wight Council reserve the right to close vacancies earlier than stated, if required. To ensure your application is considered, it is recommended to submit your application promptly.

Please note, appointment to a regulated role will require you to provide additional personal details, including full employment history, referee information, and consent for any required safeguarding checks, as part of the Council’s commitment to safer recruitment and compliance with regulatory requirements.

For support completing your online application or for further information on how to apply, phone 01983 823134 or email

We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. Please revisit our job page for alternate posts that may be suitable.

Please read the Application Guidance Notes before applying. If you are unable to complete this application, email us at [email protected] or telephone us on  01983 823113