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Civil Enforcement Officer - Parking Operations

Job Posted: 15 April 2024

  • Contract Term: Permanent
  • Location: Isle of Wight
  • Contract Type: Full time
  • Salary: Grade 6, £24,703.00 to £25,979.00 per annum
  • Industries: Customer Service Public Sector
Closing Date: 30 April 2024

Civil Enforcement Officer (Ref: 2024_825)

Isle of Wight Council on and off-street parking areas / County Hall, Newport

Grade 6, £24,703.00 to £25,979.00 per annu

Contact: For further information or an informal discussion, please contact Mark Downer via [email protected] or call on 01983 821000 ext. 8702.

Vacancy Reference: 2024_825

Closing Date: 30/04/2024

Contract Type: Permanent

Hours: 37 per week

Have you considered being trained as a Civil Enforcement Officer (CEO) and becoming part of the Isle of Wight Council’s Parking Services team?

The Isle of Wight Council’s Parking Services’ team are dedicated to creating a safer roadside environment by tackling dangerous and inconsiderate parking, which will help assist traffic flow, improve access to homes and businesses, and keep public transport on the move.

If you possess good communication skills and are well organised with a diplomatic approach then you could have just the right qualities to be trained to undertake the CEO role. You will (depending on the requirement) be based at various locations across the Island; and as well as assisting members of the public, you’ll patrol parking areas, monitor ticket machines and issue Penalty Charge Notices.

Experience in a customer-facing environment, a full driving licence, and the ability to work well as part of a team, are essential.  As Civil Enforcement Officers represent the public face of the Council, a calm and tactful personality is imperative.

The flexibility to work a shift system including early mornings, evenings, weekends and some Bank Holidays is important.

It is essential that the successful candidate holds English and Maths GCSE grades 4 / C or above, or equivalent. Previous experience of parking enforcement, although desirable, is not essential, as full training will be provided.

For further information or an informal discussion, please contact Mark Downer via [email protected]  or call on 01983 821000 ext. 8702.

When you join #TeamIWC you'll receive our staff benefits package, including:

-  Annual leave entitlement of 32 days p/a PLUS public holidays!

-  Local Government pension scheme

-  Discounted Solent ferry travel

-  Island bus network discount

-  Cycle to work scheme

-  Staff parking permit scheme

-  Discounted island sports & leisure gym membership

-  National and local discounts & benefits schemes

For some vacancies (subject to criteria)

-  A relocation scheme of up to £8,000 may be available if you are specifically relocating to the Isle of Wight to take up a new role with us

-  If you choose to commute to the Isle of Wight daily, you may be eligible to have some travel costs reimbursed

Find out more about working for the Isle of Wight Council and living on the Island here.

The Isle of Wight Council protects its employees from discrimination and this is supported by the Unacceptable Behaviour PolicyEmployee Code of Conduct and Behaviours Framework. We actively promote the diversity of our workforce and we provide flexible working options (where appropriate) to support the different needs of our employees.

The Isle of Wight Council’s Terms & Conditions of employment are available upon request. Please contact our recruitment team via [email protected] if you would like to receive a copy.

The Isle of Wight Council is an equal opportunities employer, who is proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community. In addition to this, we are also a Disability Confident Employer. Along with a number of other areas of commitments, this means that providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.

If you have difficulty completing your online application or if you need further information about how to apply, telephone 01983 823134 or email [email protected]. Please note only applications completed and submitted online by the closing date will be accepted.

We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. If unsuccessful, we actively encourage you to revisit our job pages and apply to alternate posts that may be suitable.

Closing Date: 30 April 2024

Isle of Wight Council

The Isle of Wight Council recognises the importance of a motivated workforce and offers a package of benefits to support them. Including everything you would expect from a modern public sector organisation.

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