Health Care Assistant - Argyll House Surgery

Job Posted: 28 January 2025

• Contract Term: Permanent
• Location: Ryde, Isle of Wight
• Contract Type: Full time
• Salary: Depending on experience
• Industries: Health & Social Care Nursing

Closing Date: 12 February 2025

Health Care Assistant - Argyll House Surgery

One Wight Health Ltd

The closing date is 12 February 2025

Job summary

This vacancy is being advertised by 'One Wight Health - GP Federation' on behalf of Argyll House GP Surgery.

Argyll House GP Surgery will be the employer for this post.

Argyll House Surgery is looking for an experienced, enthusiastic and committed Healthcare Assistant to join our friendly team.

Ideally to cover 38 hours per week, working hours to be negotiated.

Salary is subject to experience.

Main duties of the job

You must be able to demonstrate that you are an excellent team player and will assist the Practice Nurse and Clinical Team in the provision and delivery of safe patient care.

Experience of the following is an advantage

• Experience of working with the public
• Good communication skills
• Home visits
• Strong IT skills
• Ability to work as part of the multi-disciplinary team and independently
• Experience working under pressure in a fast-paced busy healthcare setting

For full duties and responsibilities please see' Job Description'

About us

Argyll House Surgery has been providing an excellent standard of medical care to thousands of patients in Ryde, Wootton Bridge and the surrounding villages for more than 25 years.

Our team includes a fulltime GP, two part-time GPs, two practice nurses, and one healthcare assistant as well as a Clinical Pharmacist, Practice Manager, reception and secretarial staff. We run a full range of general practice services with special clinics for babies, pregnant women and patients with certain conditions. At the surgery we aim to treat all patients promptly, courteously and in complete confidence..

Argyll House Surgery will offer a caring, friendly and professional service to all our patients and will advise, support and treat them equally, without discrimination.

CQC

We are pleased to announce that following our CQC inspection in May 2018 the practice has received a rating of Good.

Job description

Job responsibilities

Job Summary:

Working under the direct supervision of the Practice Nurses and strictly in accordance with specific Practice guidelines and protocols, the Healthcare Assistant will assist the Practice clinical team in the provision and delivery of prescribed programmes of patient care.

Duties and Responsibilities:

General patient health checks.

Wound care and compression therapy and be able to follow a care plan put in place by the Lead Nurse.

Home Visits.

Phlebotomy.

Blood pressure monitoring.

Chronic Disease monitoring.

INR monitoring.

Chaperoning duties.

Processing and management of laboratory samples requested by GPs/Nurses.

Vaccine/cold chain storage, monitoring and recording.

Surgical equipment and vaccine re-stocking and stock rotation.

Clearing and re-stocking consulting rooms.

Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations.

Assisting in the assessment and surveillance of patients health and well-being.

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual.

Helping to raise awareness of health and well-being and how it can be promoted.

Assisting with the collection and collation of data on needs related to health and well-being.

Administering of Flu, RSV and pneumonia vaccine, shingles vaccine and B12

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to Practice guideline
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skill
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Person Specification

Experience

Essential

• Wound care and compression knowledge, understanding and experience.
• Knowledge and experience using SystmOne.

Desirable

• Understands and/or has worked within the HCA role in a General Practice setting.

Qualifications

Essential

• GCSE English & Maths or Equivalent (C/4 grade or above).
• Level 2 Diploma in Health & Social Care or Care Certificate.
• Phlebotomy trained.
• Trained to administer Flu, RSV, pneumonia, shingles vaccines.
• B12 training.

Desirable

• NVQ Level 3 in care (or equivalent experience).

Other requirements

Essential

Full UK driving license and access to own vehicle

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

One Wight Health Ltd

Address

Argyll House Surgery

78 WEST STREET

Ryde

PO33 2QG

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