Port Operative - Marina
Job Posted: 31 January 2025
- Contract Term: Seasonal
- Location: Cowes, Isle of Wight
- Contract Type: Full time
- Salary: £13.21ph
- Industries: Customer Service Marine
Job Start Date: 01 April 2025
Seasonal Vacancy – Port Operative (Marina)
Location: Shepards Marina, Cowes
Hours: 39 hours per week, Monday to Friday
Start Date: 01 April 2025
Are you looking for a hands-on role in a dynamic marine environment? We’re seeking a proactive and customer-focused team member to join our Marina team at Shepards Marina.
About the Role
As a Port Operative, you’ll play a key role in the smooth day-to-day running of the marina, assisting with berthing and dry sailing operations. This customer-facing position requires a positive ‘can-do’ attitude, the ability to work both independently and as part of a team, and a commitment to delivering excellent service.
Key Responsibilities:
- Act as a CHC ambassador, engaging with harbour and marina users to provide exceptional customer service.
- Promote and uphold a safety-first culture, ensuring the highest standards of health & safety for all users and colleagues.
- Support CHC’s financial objectives by taking a commercially aware approach to daily operations.
- Carry out maintenance tasks as directed by the Team Leader, ensuring the marina is always presented to a high standard.
- Assist in emergency situations as required.
- Support other Cowes Harbour Commission teams when necessary.
About You
We’re looking for an enthusiastic, motivated team player who thrives in an active, outdoor environment. You’ll be confident working within health & safety guidelines, able to multitask effectively, and have relevant transferable experience – ideally in a marine setting. Boat handling experience is required.
Preferred Qualifications & Experience:
- GCSE Maths and English (Grade 4/C or above)
- RYA Powerboat Level 2
- RYA First Aid (or equivalent)
- Experience working in a marina or similar environment
- Customer service experience
- Competency in Microsoft Office applications
Additional Information
This is a seasonal, full-time role based at Shepards Marina in Cowes. Given the nature of marina operations, some weekend, evening, and Bank Holiday work may be required
About Us
Cowes Harbour Commission (CHC) is the Statutory Harbour Authority for Cowes, the Isle of Wight’s principal port. As a vital maritime hub, Cowes hosts a diverse range of commercial shipping, vehicle and passenger ferries, and high-speed ferry operations. Renowned for its role in world-class yacht racing and leisure sailing, the harbour welcomes a vast number of resident and visiting pleasure boats each year.
Cowes Harbour operates as a Trust Port, meaning we have no shareholders and are managed solely for the benefit of our users. We receive no local or national government funding; instead, we are entirely self-financed through harbour dues and commercial ventures, including Kingston Boatyard, Shepards Marina, River Medina moorings, our fuel barge, and commercial contract work undertaken by our afloat team.
*Note: The current rate of £12.44 will increase to £13.21 from 01 April 2025.
What to Do Next
Thank you for your interest in this role. If you have any questions or would like an informal chat about the position, please contact Jock Rafferty on 01983 293952.
To apply, please send your up-to-date CV and a one-page cover letter detailing your suitability for the role to [email protected] by 14 February 2025.
We look forward to hearing from you!
Cowes Harbour Commission
Cowes is one of the most visited ports on the south coast of England and provides excellent boating facilities and services in the harbour and on the River Medina through the many boatyards, marinas, and marine services operators. Home to Red Funnel's regular vehicle ferry and freight ferry services operating between East Cowes and Southampton, as well as their high-speed passenger ferries. It is also the major port of entry for commercial shipping trading to the Isle of Wight and one of the busiest leisure ports in the UK -a foremost centre for yacht racing, a popular cruising destination, easily accessible for all types of vessel, and therefore a magnet for visiting tall ships and private yachts. Cowes Harbour is a Trust Port, which means it has no shareholders or other owners, but is managed for the benefit of its users, or ‘stakeholders’ and is run by a Commission of 10 Harbour Commissioners who give their time on a voluntary basis. Cowes Harbour Commission’s main function is to be the Statutory Harbour Authority for Cowes and to undertake commercial activities, so that it can be self-financing. A publicly accountable body, the Commission strives to ensure that it maintains proper standards of safety, transparency, accountability, integrity and honesty and to support and encourage the local economy.
Login to see the contact details for Cowes Harbour Commission
