Office Manager

Job Posted: 4 April 2025

• Contract Term: Permanent
• Location: Seaview, Isle of Wight
• Contract Type: Part time
• Salary: £15 per hour
• Industries: Administration Marine Sales & Marketing

We seek an Office Manager whose key tasks include:

Administrative

• Manage office operations 
• Maintain accurate records and databases, such as customer information, bookings, and inventory.
• Prepare and distribute reports, invoices, and other documents as required.
• Assist with scheduling
• Organize and maintain office files, the website and promote our social media presence.
• Manage office equipment, including the printer and computer hardware.

Customer Service:

• Promote a friendly and professional manner whilst greeting and assisting clients and the general public 
• Handle correspondence, emails, and phone calls from clients, sharing relevant information with operational     team and/or Directors.
• Answer customer enquiries, schedule and book services and address concerns.

Financial:   

• Be experienced using Xero software to:
• Draft sales invoices for director approval
• Create & manage purchase orders and bills
• Produce work quotes for client approval
• Produce standard reports
• Monitor cashflow against the budget 
• Accept payment by card and cash for paddleboard hire
• Handle and account for petty cash
• In conjunction with the Operations team, schedule and coordinate boatyard activities.
• Manage and maintain boatyard supplies and equipment.
• Manage the moorings system, providing regular updates to the Operations team. 

Other Duties:

• Maintain a clean and organized office environment.
• Ensure compliance with relevant regulations and policies.
• Stay up-to-date with industry trends and best practices
• Assist with other tasks as required.