Deputy Manager- Call on Me

Job Posted: 24 September 2024

• Contract Term: Permanent
• Location: Shanklin, Isle of Wight
• Contract Type: Full time
• Salary: £31,380.00 per year
• Industries: Management & Executive Health & Social Care

Deputy Manager- Call on Me Ltd 

^{Call On Me is a care provider here on the Isle of Wight. We pride ourselves, in providing care and support to individuals in their own homes, and within supported living provisions.} 

^{We are currently recruiting a deputy manager to join our team whereby they will maintain and develop our services. The ideal candidate will have a proven track record of delivering the highest quality of services or be someone with some management experience ready to step up to the next level.}

^{Accountable to the Registered Manager you will be responsible for the safe delivery of care to service users and the growth and development of the business through marketing and recruitment.}

^{Strong staff management skills are essential as are knowledge of care principles and regulations, skills in assessment and care planning, the ability to build working relations with health professionals, local authorities and the Care Quality· Commission (CQC).}

^{The role will include the following:}

• ^{Assisting the Registered Manager with Regulatory Compliance}
• ^{Overseeing the day-to-day smooth running of the office}
• ^{Ensuring that all points of service delivery are implemented to high standards}
• ^{Managing a team of staff, ensuring that duties are completed and providing leadership,}
• ^{Liaising with clients, local authorities and other stakeholders}
• ^{Overseeing recruitment and forecasting demands on training and staffing levels}
• ^{Conducting staff appraisals and supervisions}
• ^{Representing the company during meetings with officials and service commissioners}
• ^{Attending training events and ensuring that skills and knowledge of industry best practice is kept up to date}
• ^{Updating policies and procedures}
• ^{Ensuring that our service complies with CQC requirements}
• ^{Ensuring that the highest standards of care are always maintained.}

^{The role of the Deputy Branch Manager is a key role in the Company that will require the post holder to constantly look at ways to develop the business to attain competitive advantage in the industry. The position will also give the post holder the opportunity to achieve both personal and professional development. It is crucial, for the Deputy Manager to perform effectively, that applicants have extensive previous experience and the following key attributes.}

^{Essential Attributes} 

• ^{Self-motivated and proactive.}
• ^{Dedication and a can-do approach.}
• ^{Proven leadership skills.}
• ^{Extremely responsible and organised.}
• ^{An excellent communicator.}
• ^{Strong problem-solving skills and ability to think outside the box.}
• ^{Impeccable attention to detail.}
• ^{Strong interpersonal and customer service skills.}
• ^{A keen team player.}
• ^{Ability to take initiative.}
• ^{The drive to learn and succeed.}
• ^{Reliable and Trustworthy.}
• ^{High integrity.}
• ^{Sound judgement.}
• ^Flexible.
• ^Resilient.
• ^{Committed to business development and continuous improvement}

^{Essential Skills and Experience}

·      ^{NVQ 3 in health and social care or equivalent, or be working towards and be able to demonstrate competency in effective leadership}

·      ^{Relevant qualification in learning disabilities/ mental health}

·      ^{Evidence of ongoing CPD to keep up to date with latest research and good practice guidance}

^{Experience (including voluntary)}   

·      ^{Minimum 2 years’ management experience within a care setting or similar service}

·      ^{Experience of providing person centred care and care planning}

·      ^{Staff management experience.}

·      ^{Experience of successful change implementation}

·      ^{Experience of auditing standards and maintaining quality assurance systems}

^{Job-related skills and knowledge (these should be demonstrable)}

·      ^{Understanding of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, the Care Quality Commission (Registration) Regulations 2009, the Care Act (2014) and CQC guidance and regulation}

·      ^{Understanding of leadership and staff motivation}

·      ^{Ability to prioritise work in an environment which may have conflicting pressures and demands}

·      ^{Evidence of effective staff rota management Proficient in use of IT – Microsoft Word and Outlook}

 ^{Working Hours}

^{Availability needs to ideally be full time, compressed hours will be considered.}

^{On call rotation will be required within the role}

^{Job Types: Full-time, Contract, Permanent}

^{Salary: £31,380.00 per year}

If you are interested in the above role and joining our growing and developing team, then please get in touch.

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