Prescription Clerk - Ventnor Medical Practice
Job Posted: 13 September 2024
- Contract Term: Permanent
- Location: Ventnor, Isle of Wight
- Contract Type: Full time
- Salary: £11.70 an hour
- Industries: Administration General Office Pharmaceutical & Medical
Prescription Clerk (Ventnor Medical Practice)
One Wight Health Ltd
The closing date is 29 September 2024
Job summary
Please note, this role is advertised by One Wight Health - GP Federation, on behalf of Ventnor Medical Practice.
Ventnor Medical Practice will be the employer for this post.
Hours: 15 per week on Monday and Friday
Salary: £11.70 per hour
We are looking to appoint a Prescription Clerk to join our busy GP practice. The successful person will be the focal point of communication between the GPs, Nurse Practitioners and other clinicians as well as the receptionist, practice manager, patients and local chemist, and other members of the primary health care team, to ensure patients repeat medication is produced within the current protocols of the surgery.
Main duties of the job
The duties in this role will include co-ordinating and preparing repeat prescriptions for our patients, data entry onto patient records, EPS and liaising with patients and pharmacies.
You will also provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
You will have excellent communication skills, a compassionate and friendly nature who can operate in a busy environment with a range of people and professions, as you will be working with our clinical and administration teams.
About us
At Ventnor Medical Practice we aim to provide holistic patient care within a safe, effective, caring, responsive and friendly environment. To help us achieve this we have well trained, highly skilled clinical and non-clinical teams who enjoy a good work life balance to ensure resilience of our team. Our GP Partners and Management team ensure this is maintained in accordance with local and national policies and is achieved in a responsible financial way.
Job description
Job responsibilities
PRESCRIPTION ADMINISTRATION
To print off repeat medication requests at least twice daily and raise them.
To collect repeat prescription requests from the post box and reception.
To liaise with patients and chemists regarding queries and requests and as part of any required projects, collaborations or investigations.
To ensure repeat medication is issued in line with the protocols that are already in place and ensure that any queries raised are dealt with quickly and correctly.
To ensure that patient queries on medication are highlighted to the relevant clinician.
Respond to enquiries from patients, carers, secretaries, NHS administrators, Consultants or Medicines Management Teams in a courteous, timely and efficient manner and making precise records of the communications
Provide an effective administration service as part of the Practice team to ensure the smooth and uninterrupted service of prescription support to clinicians
Run analysis reports and gather data from a variety of sources for sae management of repeat prescriptions, co-ordinate medication reviews/changes and continuous improvement.
Liaise with pharmacies on the supply of prescribed drugs, alert our clinicians of any supply issues and forward information on the recommended alternatives
Maintain knowledge and stay up to date with Practices formulary and national restricted drugs list
Work under direction from lead Clinician to make drugs inactive if they have never been issued, or have not been issued for the specified period of time.
GENERAL ADMINISTRATION
To have a thorough knowledge of all practice procedures
Processing and distributing incoming and outgoing mail
Filing and retrieving paperwork/correspondence, including filing to patient records
Computer data entry, processing and recording information in accordance with practice procedures
Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning
Cover sickness/annual leave and work reasonable overtime when required, including some weekends.
MEDICAL RECORDS MANAGEMENT
Ensure that all records accurately compiled in advance for each consulting session.
Retrieve and refile records as required, following records management processes.
Ensure correspondence, reports, results, etc., are filed in correct record.
Processing repeat prescriptions in accordance with practice guidelines
Handing completed repeat prescriptions to patient and checking names and address.
Person Specification
Qualifications
Essential
- GCSEs at grade C or equivalent (or 4-9), including English and Maths
Desirable
- Pharmacy Services or equivalent NVQ2 Lv2 qualification
- Evidence of Medical Terminology training
Personal Attributes
Essential
- Works effectively independently and as a member of a team.
- Flexible approach to meet service needs and ensure a stakeholder focused response.
- Continued commitment to improve skills and ability in new areas of work.
- Demonstrate excellent interpersonal and communication skills.
Skills and Experience
Essential
- Self-motivated and proactive.
- Awareness of DPA and need for confidentiality of information.
- Attention to detail and accuracy.
- Excellent understanding of data protection and confidentiality issues.
- Excellent verbal and written communication skills.
- Committed to own continuing personal development.
- Ability to support others to develop and progress.
Desirable
- Experience of working in a medical or primary care setting.
- Computer literate with an ability to use the required GP clinical systems.
- Has an ability to prioritise own workload to meet strict deadlines.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
One Wight Health Ltd
Address
Ventnor Medical Practice
3 Albert Street
Ventnor
Isle Of Wight
PO38 1EZ
One Wight Health
One Wight Health is private limited company, established in 2014 and is a federation of all 12 of the General Practitioner (GP) practices on the Island. Although members remain independent, by coming together practices can work together to meet the changing needs of our local population.
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