Housing Assistant - Southern Housing
Job Posted: 18 August 2025
- Contract Term: Permanent
- Location: Newport, Isle of Wight
- Contract Type: Full time
- Salary: £24,000 pa + benefits
- Industries: Customer Service General Office Property Services
Housing Assistant
£24,000 pa + benefits
Newport, Isle of Wight
We are looking for a Housing Assistant to provide tenancy sustainment and an intensive housing management service across specialist supported housing schemes and properties on the Isle of Wight. Working in partnership with the NHS and other statutory and voluntary sector agencies, you will promote the highest standards of quality, efficiency and consistency.
The location
You will be based at our Newport Office on the Isle of Wight, but you need to hold a full driving licence and have access to a vehicle for business use as you will need to travel across the Island as required.
What you’ll need
- Experience of working in a customer focused service environment
- Experience of tenancy sustainment and intensive housing management, statutory requirements and legislation relevant to the provision of housing, care and support
- Proven ability to manage risk
- Excellent customer service, creating a ’customer first’ working environment
- Effective interpersonal skills and the ability to work collaboratively with stakeholders
- The ability to work flexibly, prioritise and manage competing demands
Please note, in your supporting statement, it is important that you address how you meet each of the above 6 criteria providing real examples.
Closing date: 28th August 2025 at 23.59pm.
About us
At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people’s lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
What's in it for you
- Pension
- Life assurance
- Healthcare cash plan
- Eyecare & dental
- Birthday leave
- Retailers discounts
- Cycle to work
- Buy & sell annual leave
- Season ticket loan
- In-house academy & career development
- Flexible working
Inclusion and Diversity
We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience and perspective of each individual. We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.
Southern Housing
We’re one of the largest housing providers in the UK with over 77,000 homes across London, the South East, the Isle of Wight and the Midlands, giving over 167,000 people somewhere affordable to call their own. At Southern Housing we understand the difference safe, secure and affordable homes can make to people’s lives. Our vision is to create communities where everyone has a safe home in a place where they’re proud to live. We’re big and we’re local. Residents are at the heart of our services, and we use our size to influence positive change in the areas where we operate. Our values are at the HEART of what we do. As an employee, you will always be honest, working with integrity and respect. You will ensure you work in an efficient and responsive way. You will be accountable and will make effective decisions within your role. You will be professional and respectful and be committed to equality, diversity and inclusion, you will be a trusted and respected team member.
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