Creditors Payment Assistant - Isle of Wight Council

27.5 hours per week

Do you thrive in a data-driven environment where accuracy really matters?

Do you want to be part of a friendly and professional team that provide a core service for IWC teams that requires close working with colleagues across council departments?

How does 32 days annual leave PLUS bank holidays sound (both will be pro-rated to your 27.50-hour work week), along with a government pension and a host of staff benefits?

About the Role:

Our high-performing Creditor Payments Team is responsible for processing payment information received from council suppliers and service departments. We’re now looking for an enthusiastic and committed Creditors Assistant to join us and help ensure payments are made accurately, efficiently, and in line with financial regulations.

Duties will include:

• Accurate input and processing of payment documents using financial systems.
• Liaising with colleagues across Council departments and external Creditors.
• Providing information to Team Leaders regarding complex payment queries for resolution.

Your attention to detail will be essential in ensuring the correct payments are made to Council Creditors and Individuals.

What You’ll Need to Demonstrate:

• A good eye for detail and accuracy – this is a data-heavy role where precision input is key.
• Strong verbal communication skills to work effectively with internal and external contacts.
• Team working skills – we’re collaborative and supportive.
• The ability to work to strict deadlines in a performance-driven environment.
• Confidence in understanding and applying regulations when processing payments.

Qualifications & Experience:

• Previous experience in an administrative or financial environment is desirable.
• A minimum qualification of 4 GCSEs Grade 9-4 (A–C), including English and Maths (or equivalent) are required.

Why Join Us?

• Be part of a welcoming and professional team.
• Enjoy flexible working arrangements and a healthy work-life balance.
• Benefit from excellent public sector perks including pension, leave, staff benefits with companies and wellbeing support.
• Join a team that ensures suppliers are paid promptly, helping services run smoothly across the Island.
• We provide ongoing support, training and opportunities for growth

If this sounds like your kind of role, we’d love to hear from you!

Join #TeamIWC and you'll receive our staff benefits package, including:

• Annual leave entitlement of 32 days p/a PLUS public holidays!
• Local Government pension scheme
• Discounted Solent ferry travel
• Island bus network discount
• Cycle to work scheme
• Staff parking permit scheme
• Discounted island sports & leisure gym membership
• National and local discounts & benefits schemes
• Relocation scheme of up to £8,000 may be available for some roles (subject to criteria)
• Travel allowance may be available if commuting from the mainland (subject to criteria)

Find out more about working for the Isle of Wight Council and living on the Island.

The Isle of Wight Council currently does not have a license to sponsor overseas workers.

We actively promote the diversity of our workforce, and provide flexible working options (where appropriate) to support the different needs of our employees. We are an equal opportunities employer, proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community.

We are a Disability Confident employer. Along with a number of commitments, this means, providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.

The Isle of Wight Council protects its employees from discrimination, and this is supported by;

unacceptable behaviour policy

employee code of conduct

our values, culture and inclusivity

The Isle of Wight Council’s Terms & Conditions of employment are available upon request. Please contact our recruitment team via [email protected] if you would like to receive a copy.

The Isle of Wight Council reserve the right to close vacancies earlier than stated, if required. To ensure your application is considered, it is recommended to submit your application promptly.

For support completing your online application or for further information on how to apply, phone 01983 823134 or email [email protected]  Only applications submitted online by the closing date will be accepted.

We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. Please revisit our job page for alternate posts that may be suitable.