Learning Resources Centre Assistant
Job Posted: 9 September 2024
- Contract Term: Permanent
- Location: Isle of Wight
- Contract Type: Part time
- Salary: £23,263 pro rata, per annum, £11.44 per hour
- Industries: Customer Service Education Miscellaneous
These are exciting times for the Isle of Wight College as we continue to build on our outstanding reputation and work towards our strategic aim to be the lead post-16 education provider on the Isle of Wight.
An opportunity has arisen to join our enthusiastic Learning Resources team. The College’s Learning Resources Centre (LRC) is an exceptional facility with an outstanding customer service record. We need an LRC Assistant to support staff and students in their use of learning resources, both print-based and online. We are looking for someone who is friendly, approachable and makes our students feel welcome.
This post is contracted for 10 hours per week, 38 weeks per year (term-time only). These 10 hours will be worked as two 5-hour shifts to include a Monday. There are also 30 hours per year available to cover team holidays, college events and to attend staff development activities.
The emphasis for this role is on customer service. You will be staffing the LRC helpdesk and dealing with enquiries, so you must be able to communicate with a variety of ages and abilities. It is important that you have empathy with young people. You must also have strong attention to detail as you will be responsible for clerical tasks such as processing new resources, inputting data into our catalogue and ensuring the stock is in order on the shelves.
You must be qualified to level 2 in English and maths. A high level of IT information literacy is crucial as you will be supporting students in their use of computers whilst they are in the LRC. You must have experience in customer service; it would be advantageous but not essential to have experience of working in an administrative, library or education environment.
What we can offer
Employees at the Isle of Wight College enjoy a comprehensive benefits package that enhances their work-life balance and wellbeing. Staff are entitled to 30 days of annual leave in addition to bank holidays, and benefit from a Christmas Shutdown Holiday Allowance. The college offers an excellent pension scheme under the Local Government Scheme, providing long-term financial security.
For those keen on environmental sustainability and fitness, there’s a Cycle to Work Scheme. Employees also enjoy Wightlink discounts for travel, discounted treatments in the Hair and Beauty departments, and free access to the on-site gym. Convenience is provided with free onsite parking, and the campus boasts an on-site Starbucks & Restaurant for all your refreshment needs.
Health and wellbeing are taken seriously, with an Eye Care Scheme for Display Screen Equipment users, access to the Public Benefit Scheme (Kaarp), and additional Maternity/Adoption and Sickness Benefit Schemes. The college also provides Free Counselling and Wellbeing Support, ensuring employees have access to mental health resources.
Professional growth is encouraged through CPD days, offering opportunities for mentorship and coaching, including staff development days. The college also promotes a healthy work environment with Well-being days & activities, ensuring that staff wellbeing is a priority.
To join us here at The Isle of Wight College hit ‘Apply’ now! You can also forward your CV to [email protected]
Please be aware that the Isle of Wight College may close the vacancy earlier than anticipated if a sufficient number of applications are received. To ensure your application is considered, it is recommended to submit your CV promptly.
We are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful applicants will be subject to an enhanced Disclosure and Barring Service (DBS) check.
The Isle of Wight College is an equal opportunities employer and welcomes applications from all members of the Community. We are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
The Isle of Wight College
Here at the Isle of Wight College, we are not just an educational institution; we are a cornerstone of the community on the beautiful Isle of Wight. With a legacy of excellence dating back to 1951, our college has flourished into a modern beacon of learning, inclusivity, and innovation. Recognised as 'Good' by Ofsted and holding the prestigious Beacon College status, we are committed to providing first-class facilities and teaching. Our campus in Newport is a hub of activity and growth, and our facility at Whippingham is renowned Centre of Excellence for Composites, Advanced Manufacturing, and Marine (CECAMM). As part of the South Coast Institute of Technology, we are at the forefront of delivering industry-driven courses that address skills gaps and contribute to the economic growth of the region. We are proud of our amazing team of staff who are dedicated to creating a supportive, inclusive and dynamic learning environment. As we continue to expand with new builds and state-of-the-art facilities, we invite you to become part of our journey in shaping the future of education and the community we serve here on the Island. Discover a fulfilling career at the Isle of Wight College, where your work will have a lasting impact on the lives of our students and the vibrancy of our island.
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