CIS Support Officer

Job Posted: 28 April 2026

• Contract Term: Fixed Term
• Location: Isle of Wight
• Contract Type: Full time
• Salary: £26110.00
• Industries: Administration Education Public Sector

Free Breakfast Items in staff rooms, Staff awards to recognise staff demonstrating the College values, Special celebrations to support staff such as summer Buffett and Christmas lunch, onsite salon offering a variety of hair and beauty treatments discounted for staff, onsite Starbucks, free parking, generous staff development support, blue light, Cycle to work scheme, family friendly policies to support staff 

Why this role matters

Behind every successful learner journey is accurate, reliable data — and this role is central to making that happen. As a CIS Support Officer, your work ensures that student records and exam data are right first time, deadlines are met, and the College stays compliant, funded, and trusted. Your contribution supports everything from timely results for students to confident audit outcomes for the organisation. While much of the impact happens behind the scenes, the difference it makes is very real: when the data is right, students are supported properly, staff can rely on the information they need, and the College can focus on delivering high-quality education. If you take pride in precision and want your work to genuinely matter, this role offers both purpose and impact.

 Why this role matters

• Keeping student and exams data accurate, up to date, and compliant
• Supporting external returns, audits, and exam processes so deadlines are met
• Maintaining and checking data across systems, spotting and resolving issues
• Providing reliable information and support to colleagues across the College
• Handling learner data securely and professionally in line with policies
• Offering flexible support during key peak periods such as enrolment and exams

Who we are looking for 

We’re looking for someone who takes pride in doing things properly and understands that accuracy really matters. This role would suit you if you:

• Enjoy working with data, systems, and structured processes, and like things to be right first time
• Have a methodical, organised approach, especially when handling detailed or high-volume information
• Stay calm and focused when working to tight deadlines and during peak periods
• Communicate clearly and professionally, particularly when sharing information or responding to queries
• Understand the importance of confidentiality, compliance, and data protection
• Are dependable, team-focused, and happy to support colleagues to keep everything running smoothly
• Has Level 2 English and Maths alongside a Level 2 Business Administration qualification

Experience in student records, exams, data administration, or a compliance-driven environment is helpful, but we’re equally interested in your attention to detail, reliability, and commitment to high standards.

What we can offer

Employees at the Isle of Wight College enjoy a comprehensive benefits package that enhances their work-life balance and wellbeing. Staff are entitled to 30 days of annual leave in addition to bank holidays, and benefit from a Christmas Shutdown Holiday Allowance. The college offers an excellent pension scheme under the Local Government Scheme, providing long-term financial security.   For those keen on environmental sustainability and fitness, there’s a Cycle to Work Scheme. Employees also enjoy Wightlink discounts for travel, discounted treatments in the Hair and Beauty departments, and free access to the on-site gym. Convenience is provided with free onsite parking, and the campus boasts an on-site Starbucks & Restaurant for all your refreshment needs.   Health and wellbeing are taken seriously, with an Eye Care Scheme for Display Screen Equipment users, access to the Public Benefit Scheme (Kaarp), and additional Maternity/Adoption and Sickness Benefit Schemes. The college also provides Free Counselling and Wellbeing Support, ensuring employees have access to mental health resources.   Professional growth is encouraged through CPD days, offering opportunities for mentorship and coaching, including staff development days. The college also promotes a healthy work environment with Well-being days & activities, ensuring that staff wellbeing is a priority.  

Ready to Apply?

Please ensure your CV and cover letter are with us by midday on 12th May 2026.  Your CV and covering letter can either be uploaded via Isle of Wight Jobs or sent direct to ourselves by emailing [email protected]  

Please be aware that the Isle of Wight College may close the vacancy earlier than anticipated if a sufficient number of applications are received. To ensure your application is considered, it is recommended to submit your CV promptly.  

The Isle of Wight College is committed to creating a diverse and inclusive environment for all employees. We are proud to be an equal opportunity employer and welcome applications from all individuals, regardless of race, religion, gender, sexual orientation, national origin, disability, or age. We believe that a diverse workforce enhances our ability to provide high-quality education and fosters a culture of mutual respect and understanding. Join us in our mission to promote equality and inclusivity in education.  

The successful candidate will be required to undergo an enhanced DBS check. This is to ensure the safety and well-being of our students and staff. The Isle of Wight College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.