Trainee Payments Officer - Customer Accounts

Job Posted: 29 October 2024

• Contract Term: Fixed Term
• Location: Newport, Isle of Wight
• Contract Type: Part time
• Salary: Grade 4, £23,500.00 to £23,893.00 per annum pro rata (Actual salary £14,290.54 to £14,529.53 per annum) - Grade 6, £24,703.00 to
• Industries: Administration Customer Service General Office Public Sector Working from Home

Trainee Payments Officer (Ref: 2024_1137)

County Hall, Newport and Agile (Home working)

Grade 4, £23,500.00 to £23,893.00 per annum pro rata (Actual salary £14,290.54 to £14,529.53 per annum) - Grade 6, £24,703.00 to £25,979.00 per annum pro rata (Actual salary £15,022.09 to £15,798.04 per annum)

Contact: For further information or an informal discussion please contact Leanne Higginson on 01983 821000 ext. 8875 or email [email protected]

Vacancy Reference: 2024_1137

Closing Date: 11/11/2024

Contract type: fixed term (12 months)

Hours: 22.5 per week

An exciting opportunity has arisen within the Payments Team to appoint a career graded development role as a Payments Officer working within a data and numbers driven environment.  

We are seeking an enthusiastic and self-motivated individual to join our high achieving Payments Team who are responsible for all aspects of Payments across the Council and collection and management of debt. You will be involved in the end-to-end process and provide support in the recovery of any overdue invoices.

As part of this busy team, you will need to be proficient with ICT, a fantastic communicator with good negotiation skills, highly organised and have a keen eye for detail. You should have the ability to work under pressure and understand the importance of good customer service, with the ability to prioritise your own workload and work effectively within a team.

Working days can be further discussed; however, the hours will need to be worked over 3 full days including a Wednesday and Thursday.

For further information or an informal discussion please contact Leanne Higginson on 01983 821000 ext. 8875 or email [email protected]

Join #TeamIWC and you'll receive our staff benefits package, including:

-  Annual leave entitlement of 32 days p/a PLUS public holidays!

-  Local Government pension scheme

-  Discounted Solent ferry travel

-  Island bus network discount

-  Cycle to work scheme

-  Staff parking permit scheme

-  Discounted island sports & leisure gym membership

-  National and local discounts & benefits schemes

-  Relocation scheme of up to £8,000 may be available for some roles (subject to criteria)

- Travel allowance may be available if commuting from the mainland (subject to criteria)

The Isle of Wight Council currently does not have a license to sponsor overseas workers.

Find out more about working for the Isle of Wight Council and living on the Island here.

The Isle of Wight Council protects its employees from discrimination and this is supported by the Unacceptable Behaviour Policy, Employee Code of Conduct and Behaviours Framework. We actively promote the diversity of our workforce and we provide flexible working options (where appropriate) to support the different needs of our employees.

The Isle of Wight Council’s Terms & Conditions of employment are available upon request. Please contact our recruitment team via [email protected] if you would like to receive a copy.

The Isle of Wight Council is an equal opportunities employer. We are proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community. We are also a Disability Confident Employer. Along with a number of commitments, this means, providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.

If you have difficulty completing your online application or need further information about how to apply, phone 01983 823134 or email [email protected]. Only applications submitted online by the closing date will be accepted.

We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. We actively encourage you to revisit our job page and apply to alternate posts that may be suitable.

Closing Date: 11 November 2024