Rental Advisor - Leslies Motors

Job Posted: 29 January 2026

• Contract Term: Permanent
• Location: Cowes, Isle of Wight
• Contract Type: Full time
• Salary: Competative
• Industries: Administration Customer Service General Office Automotive

Leslies Motors are the Island’s largest privately owned franchise dealer group, proudly representing Toyota, Kia, Suzuki, Omoda and Jaecoo.

With over 75 years of trading on the Isle of Wight and now in its third generation of family ownership, Leslies Motors has built a reputation for outstanding customer service, strong community values, and a great place to work.

The Role

Due to continued business growth, we are looking to recruit a Rental Assistant to join our busy Cowes branch. This is a key customer-facing role supporting our vehicle hire operation, ensuring a smooth, professional and efficient rental experience for every customer.

You will work closely with the Rental Manager and wider dealership team to help deliver excellent service, maintain fleet standards, and support the ongoing success of the department.

Key Responsibilities

• Deliver a high-quality, efficient vehicle hire service
• Maintain accurate vehicle hire records and administration
• Ensure all rental vehicles are returned on time and in excellent condition
• Carry out thorough vehicle checks on return and report any damage
• Provide outstanding customer service at all times
• Build positive working relationships with colleagues, customers and suppliers
• Support initiatives to improve efficiency, profitability and customer satisfaction
• Ensure all Health & Safety, environmental and company policies are followed
• Maintain a tidy, professional and welcoming dealership environment

About You

• Customer-focused with a friendly, professional manner
• Highly organised with strong attention to detail
• Comfortable working in a fast-paced environment
• Confident using computerised systems and completing administration accurately
• A positive team player who takes pride in their work
• Able to remain calm and effective in unexpected situations

What We Offer

• Competitive salary (based on experience)
• A supportive and professional working environment
• The opportunity to work for a well-established, family-run business
• Ongoing training and development
• Long-term career prospects within a growing motor group
• 22 Days holiday + Bank holidays
• Staff Car programme
• Discounted Ferry fares

How to Apply

To apply, please submit your CV along with a brief covering note outlining your suitability for the role.

Join Leslies Motors and be part of a proud Island business with a strong future.