Receptionist/Administrator - Island Windows & The Plastics Depot Ltd

Job Posted: 31 March 2026

• Contract Term: Permanent
• Location: Sandown, Isle of Wight
• Contract Type: Part time
• Salary: National Living Wage
• Industries: Administration Customer Service General Office

Receptionist / Administrator
Sandown, Isle of Wight (Office-Based)
 Part time  4 Days Per Week (Monday - Thursday 8am-4.30pm)

About Us
Island Windows is a well-established, local company based in Sandown, specialising in residential and commercial projects. We work closely with contractors, architects, and private clients, delivering high-quality windows, doors, glazing systems, and home improvement solutions.

We are looking for a friendly, organised, and proactive Receptionist / Administrator to join our team and play a key role in supporting our day-to-day operations.

The Role
This is a varied and fast-paced position where you will be the first point of contact for our customers while supporting the wider team with administration, scheduling, and coordination of projects.

Key Responsibilities

• Managing incoming calls, emails, and customer enquiries
• Booking and coordinating Sales, survey and installation appointments
• Updating and maintaining customer records using internal systems
• Tracking job progress, including installations and remedial work
• Preparing paperwork for installers and ensuring documentation is up to date
• Supporting compliance tasks, including guarantees and certifications (e.g. FENSA)
• Liaising with internal teams, contractors, and external partners
• General office administration including filing, stock control, and ad hoc tasks

About You

• Excellent customer service and communication skills
• Strong organisational skills with the ability to multitask
• Confident using IT systems and managing data accurately
• A proactive and positive approach to work
• Ability to work both independently and as part of a team
• Previous administration or receptionist experience is desirable

What We Offer

• A supportive and friendly working environment
• A varied role with opportunities to develop your skills
• The chance to be part of a growing local business

If you are organised, customer-focused, and enjoy working in a busy office environment, we would love to hear from you.

Apply now by sending your CV and a brief cover letter.