Receptionist/Administrator - Island Windows & The Plastics Depot Ltd

Job Posted: 14 January 2025

• Contract Term: Permanent
• Location: Sandown, Isle of Wight
• Contract Type: Full time
• Salary: Meets NLW
• Industries: Administration Customer Service General Office

About us

Island Windows is a local company based in Sandown on the Isle of Wight, specialising in residential and commercial projects, working with building contractors, architects and private residential clients.
We offer a wide range of composite doors, windows and doors in aluminium and PVCu high-performance glazing systems, architectural glazing, cladding, conservatories, balconies & balustrades, roofline products and roofing systems.

Role

• Take all incoming calls to the business.
• Filter calls accordingly to relevant departments /take messages as required.
• Update the internal software with customer information and details.
• Chase up the status of outstanding jobs with internal departments
• Call customers for feedback/ chase payments as and when required.
• Take customer payments.
• Monitor emails.
• Maintain stock control of office supplies.
• Filing
• Shredding
• Other adhoc administrative tasks as and when required.

We require a team member that can form good relationships with our new & existing customers, ensuring they are kept up to date with progress at every stage.

This is an Office based role and will be based at our office in Sandown.

Essential Criteria:

Excellent customer service & communication skills

Good IT skills