Property & Estates Co-ordinator - ermc Limited

Job Posted: 11 April 2025

• Contract Term: Permanent
• Location: Newport, Isle of Wight
• Contract Type: Full time
• Salary: £25,500 per annum
• Industries: Administration Customer Service General Office

At ERMC Ltd, we pride ourselves on delivering exceptional property and estate management services. We are seeking a motivated and enthusiastic individual to join our team as a Property & Estates Co-ordinator. This is an excellent opportunity for someone looking to start or develop their career in property management with a dynamic and supportive team.

Role Overview:

As a Property & Estates Co-ordinator, you will assist in the management and maintenance of residential and commercial properties, working closely with the rest of the team to ensure that properties are well-maintained, compliant, and managed efficiently. This is a great role that will allow you to gain hands-on experience and develop your skills in the property management sector.

Key Responsibilities:

• Assist with the day-to-day management of a portfolio of properties and estates.
• Liaise with residents, leaseholders, freeholders, resident directors, and contractors to resolve issues and ensure smooth operations.
• Management of enquiries and provision of timely responses using our CRM system.
• Help coordinate maintenance and repair works, ensuring properties and estates are well-kept and comply with safety regulations.
• Hold meetings with the RMC Directors, Residents' Association and Developers.
• Attend AGM, provide minutes and follow up on any arising action where necessary.
• Undertake site visits (on and off Island) to check the condition of our managed estates.
• Review and understanding of legal documents such as leases, to ensure the relevant processes are complied with (such as Section 20 notices).
• Assist the coordination of any major works programming and liaising with surveyors and contractors.
• Oversee management of any contracts and/or service agreements with our suppliers.
• Assist with the creation of service charge budgets.
• Support in the management of site insurance requirements, as well as managing any associated claims.
• Monitor and report on property and estate performance, helping the department to identify areas for improvement to be planned for future works.
• Handle administrative tasks such as preparing reports, managing communications, and conducting property and estate inspections.
• Ensure all in house administration and record keeping is up to date

·         Reporting to the Line Manager regularly, highlighting any concerns or issues.

·         Working within the framework of the company and industry standards/requirements, such as the RICS & TPI. 

Skills and Experience:

• A genuine interest in property and estate management.
• Strong communication and interpersonal skills.
• A high level of organisation and attention to detail.
• The ability to manage multiple tasks and prioritise effectively.
• Competent IT skills, including use of Microsoft Office Suite (Word, Excel, Outlook).
• Previous experience in property management is beneficial but not essential.
• A full UK driving license is essential, as some travel may be required.
• Must be willing to commit to undertaking the Level 4 Lease Management with TPI.