Patient Advisors - The Bay Medical Practice
Job Posted: 8 September 2025
- Contract Term: Permanent
- Location: Sandown, Isle of Wight
- Contract Type: Full or part time
- Salary: 12.21 per hour
- Industries: Administration Customer Service Health & Social Care Pharmaceutical & Medical
Job Start Date: 03/11/2025
Join Our Team as a Patient Advisor (GP Receptionist)
The Bay Medical Practice – Sandown & Shanklin
Full-time & part-time roles
Competitive salary | NHS pension | Excellent staff benefits
About the Role
We’re looking for Patient Advisors (GP Receptionists) to join our friendly, patient-focused team.
As the first point of contact, you’ll help patients access the right care, support clinicians, and keep the practice running smoothly.
Work Patterns
We have 6 vacancies (3 part-time, 3 full-time).
Please state in your application which pattern(s) you’d like to apply for.
| Vacancy | Hours | Mon | Tue | Wed | Thu | Fri |
|---|---|---|---|---|---|---|
| PT 1 | 30 | 08:00–14:00 | 12:30–18:30 | 08:00–14:00 | 08:00–14:00 | 08:00–18:30 |
| PT 2 | 18 | 12:30–18:30 | – | 12:30–18:30 | – | 12:30–18:30 |
| PT 3 | 25 | – | 08:00–18:30 | 08:00–17:30 | 12:30–18:30 | – |
| FT 1 | 37 | – | 08:00–17:30 | 08:00–17:30 | 08:00–18:30 | 08:00–17:30 |
| FT 2 | 37.5 | 08:00–18:30 | 08:00–17:00 | 08:00–18:30 | 08:00–17:30 | – |
| FT 3 | 37 | 08:00–17:00 | 08:00–18:30 | – | 08:00–18:30 | 08:00–17:00 |
Why Join Us?
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27 days’ annual leave + bank holidays (rising with service)
-
NHS Pension Scheme
-
Benenden Health membership (after probation)
-
Wellbeing support & staff socials
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Retail discounts, free flu jabs & eye care vouchers
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Ongoing training & progression opportunities
Who We’re Looking For
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Passionate about great service
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Friendly, professional, and a confident communicator
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Organised, calm under pressure, and adaptable
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IT literate and open to learning new systems
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A strong team player with a positive attitude
Healthcare or customer service experience is helpful but not essential — full training is provided.
Key Dates
Applications close: 24 September 2025
Start date: November 2025
How to Apply
If you’re looking for a meaningful, people-focused role in a supportive team, we’d love to hear from you.
Apply today and join The Bay Medical Practice — where care, compassion and innovation come together.
The Bay Medical Practice
Medical Practice
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