Membership Secretary - RSYC
Job Posted: 5 March 2025
- Contract Term: Permanent
- Location: Yarmouth, Isle of Wight
- Contract Type: Full time
- Salary: Good rates based on skills & experience
- Industries: Administration Customer Service Sales & Marketing
Job Start Date: ASAP
This is a fantastic opportunity to join the dynamic administration team at the Royal Solent Yacht Club!
The Membership Secretary is a very important administrative and customer service based role as you will be the first point of contact for members and visitors at the Club’s front desk, on the telephone and via email, as well as providing support to the CEO/Club Secretary.
If you possess all the following skills and experience, then this could be the ideal role for you:
- Past experience in a customer service role
- Friendly and positive when dealing with people
- Excellent written and verbal communication skills
- Ability to use own initiative & work unsupervised
- Accuracy & attention to detail
- Past experience in inputting, manipulating and analysing data to a high standard
- Skilled in Microsoft Office (Word, Excel, Access, Outlook, Publisher)
- Competent at using website Content Management Systems
- Strong organisational skills with the ability to multitask well
- Excellent time management skills and the ability to prioritise work
- And, above all, a team player
Your main tasks will include:
- Assisting members & visitors with queries
- Maintaining accurate member records & statistics
- Processing membership applications
- Marketing to existing and prospective members
- Updating the Club’s website and social media
- Sending email campaigns via MailChimp
- Managing sales of Club merchandise
- Monitoring & ordering office stationery and supplies
- Recruiting advertisers for the Club's annual magazine
This role is 35 hours a week from Monday to Friday, 9am to 5pm with a 1 hour unpaid lunch break.
There will also be a requirement to work a number of weekends, such as our two Open Days (May & August), AGM (April) and Taittinger RSYC Regatta (July).
Competitive rates will be offered to the right candidate.
Free parking at the Club is available during working hours, plus you'll enjoy ferry discounts (25% off Wightlink & 15% off Red Funnel), a Staff Summer Party & Christmas Dinner, plus an excellent bonus at Christmas.
If you are interested in this role and would like a copy of the job description, please email your CV to the CEO/Club Secretary, Claire Hallett, at [email protected].
Royal Solent Yacht Club
The Royal Solent Yacht Club is a private members' club located on the seafront next to Yarmouth Pier and enjoys unrivalled views of the Western Solent. With excellent Bar and Catering facilities, visiting yachtsmen and visitors from affiliated clubs and other RYA clubs are always welcome.
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