Duty Desk Worker - Foyer

Job Posted: 31 October 2024

• Contract Term: Permanent
• Location: Ryde, Isle of Wight
• Contract Type: Full time
• Salary: £24,242 - £26,000 depending on experience.
• Industries: Administration Customer Service General Office

We have a rewarding opportunity for a Duty Desk Worker to join us on a full time permanent basis.

You'll be working with our amazing team in The Foyer providing housing related support to young people aged 16-30.

You'll be working a mix of days, evenings and weekends.

The starting salary is £24,242 - £26,000 depending on experience.

The role

As a Duty Desk Worker, you'll be working as part of our team delivering a range of duties in reception and around the building to ensure the smooth running of our accommodation and support service.

Your role will include:

• Acting as the first point of contact for customers, visitors and callers and contributing to the support of our customers with your daily interactions and contact.
• You'll ensure the safe and smooth running of the Foyer reception and wider building
• Manage access and safety for our customers and visitors including ID and verification checks
• Manage visitors in the building and keeping robust records
• Preparing robust shift handovers to ensure continuity of service provision.

You will be able to demonstrate proven experience working in a reception or administrative role and the skills to deliver in a fast paced and dynamic environment.  

We are open to the experience you may bring. The right values, approach and willingness to learn and develop with us is essential.

An enhanced DBS checks will be undertaken for the successful candidate.

What we offer you

As a member of The Foyer Team you will be part of an friendly, dynamic and supportive working environment.

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:

• £450 yearly flexible benefit pot to use against benefits of your choice
• Flexible working
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• A chance to buy or sell holiday as part of our flexible benefits package
• A generous pension scheme matching up to 12%
• Life cover as soon as you join us
• You will be a part of our Recognition scheme where you can be gifted retail vouchers
• A range of wellbeing discounts including Gym Memberships
• A wide selection of other benefits available

About us

It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.

We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.