Credit Controller - WRS
Job Posted: 17 December 2025
- Contract Term: Permanent
- Location: Newport, Isle of Wight
- Contract Type: Full time
- Salary: Competitive
- Industries: Accounting Customer Service General Office
Job Start Date: ASAP
Credit Controller – WRS
WRS are looking for a motivated and proactive Credit Controller to manage the company’s accounts receivable and ensure timely collection of outstanding debts. Based full time in our Newport office, this is an excellent opportunity for someone with credit control or accounts receivable experience who is looking to develop their skills within a supportive environment. The role is critical in maintaining healthy cash flow while building strong, professional relationships with customers.
WRS is a leading provider of EPOS (Electronic Point of Sale) solutions dedicated to helping businesses streamline their operations, enhance customer service and boost efficiency. We offer innovative EPOS software and hardware solutions designed to meet the unique needs of companies, primarily in the retail and hospitality sectors.
Key Responsibilities
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Managing the end-to-end credit control process
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Proactively chase outstanding invoices via phone, email, and written correspondence
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Help resolve customer invoice queries by liaising with internal teams
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Update and maintain accurate customer account records
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Monitor aged debt reports and highlight overdue or at-risk accounts to senior team members
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Assist with setting up new customer accounts and maintaining credit limits
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Support month-end activities, including customer statement runs and basic reconciliations
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Input and submit the monthly direct debits
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Adhere to company credit control policies and procedures
Skills & Experience Required
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Experience in credit control, accounts receivable, or a finance role
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Good communication skills with a polite and professional telephone manner
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Basic understanding of invoices, payments, and customer accounts
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Good organisational skills and attention to detail
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Comfortable working with Microsoft Office and finance systems
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Willingness to learn
Desirable (but not essential)
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Experience working in a high-volume customer environment
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Experience using accounting software
Personal Attributes
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Positive, proactive attitude
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Reliable and well-organised
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Confident but respectful when dealing with customers
Benefits
- Ongoing training and professional development opportunities.
- A collaborative and supportive work environment.
- Opportunities for career growth within the company.
- Healthcare benefits
- Saving Plans
- Staff Parties
- Long Service Leave
- Isle Of Wight Lottery Benefits
- Employee Assistance Programme
WRS
WRS offer tailored EPOS solutions to the hospitality and retail sector across the UK and Europe. This includes installation, servicing and on-site training. WRS are committed to providing innovative, reliable and secure systems to businesses large and small, from national multi-site retail chains to local independent retailers.
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