Accident Repair Centre Office/Administration Assistant - Premier Motors

Job Posted: 29 October 2025

• Contract Term: Permanent
• Location: Newport, Isle of Wight
• Contract Type: Full time
• Salary: Competitive rates of pay
• Industries: Administration Customer Service General Office

REPORTING TO: Accident Repair Centre Manager & Accident Repair Centre Office/Administration Supervisor

A new opportunity has arisen to join the business as an Office/Administration Assistant at our Premier Motors site in Newport.

Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times. 

• Greeting and assisting customers face to face.

• Answering telephone calls and directing them as required.

• To ensure effective work provider and customer contact during the repair journey.

• To create and manage job cards, using ‘in house’ systems.

• To ensure accurate records are kept and updated as required.

• To manage the Accident Repair Centre Courtesy Vehicle fleet (service intervals & mileages).

• To maintain and update all Accident Repair Centre specific systems.

• To carry out additional tasks, ad-hoc, as requested.

• To handover customer vehicles once completed and take payment when required.

• To be helpful and approachable.

• Previous customer facing experience.

• Good telephone manner.

• Have a full clean driving licence.

• Demonstrate a proven ability to collaborate effectively within a close-knit team.

• Demonstrate a proven ability to remain composed during stressful situations.

• Computer literate, especially familiar with Microsoft Word and Excel.

• Organised, good time keeping and able to manage documentation and administration processes.

• Flexible and able to adapt to new tasks readily.

• Good communication skills (written and oral). 

• 8:30 am to 5:30 pm, Monday to Friday i.e. 40 hours per week. 1 hour for lunch (unpaid) 

• 30 days holiday (including 8 bank holidays)

• Workplace pension scheme.

• Career development opportunities.

• Employee discounts.

• On site parking (site specific).

• Access to free will writing and mortgage advice services.

• Qualified first aiders on site.

 Send your CV and covering letter to Alan Sparrow at: [email protected]

Closing date:  30^th November 2025 (please note that the vacancy may be closed sooner if a successful candidate is found, so please do not delay if you wish to apply for this position.)