Office Administrator - IOW Group

Job Posted: 25 November 2024

• Contract Term: Permanent
• Location: Ryde, Isle of Wight
• Contract Type: Full time
• Salary: Competitive
• Industries: Administration Sales & Marketing

Job Summary

To provide administration support to the sales office, ensuring duties are carried out efficiently to enable a smooth and productive work environment. This role requires excellent communication skills, attention to detail, and the ability to multitask effectively.

Key Duties and Responsibilities 

·         Provide general administrative support to the team whilst maintaining a consistent standard of work and performance in line with Company standards and Health and Safety regulations

·         Demonstrating excellent customer service when handling customer queries, ensuring allqueries are dealt with or transferred to the relevant staff member in a timely manner

·         Processing quotations and orders for customers onto Sage 50 Accounts within Companytimeframe and in accordance with the Company Policy

·         Maintain accurate and up-to-date records, including filing documents, managing databases, and handling confidential information

·         Facilitate internal and external communication, including inbound/outbound telephone calls, drafting emails, memos, and reports

·         Oversee daily office operations, including maintaining office supplies, coordinating maintenance services, and ensuring a clean and organised workspace.

·         Assist in planning and organising company events, meetings, and conferences

Key Skills & Experience 

Essentail:

·         GCSEs or equivalent.

·         Proven experience as an office administrator, office assistant, or relevant role.

·         Proficiency in MS Office (Word, Excel, PowerPoint) and office management software.

·         Excellent organisational and multitasking abilities.

·         Strong written and verbal communication skills.

·         Attention to detail and problem-solving skills.

·         Ability to work independently and as part of a team.

·         Be able to demonstrate personal characteristics to work with confidential information. 

Preferred:

·         Basic understanding of Sage 50 Accounts.

·         NVQ Level 2 in Business Administration or equivalent.

Company Benefits

·         20 days holiday + bank holidays. After 2 years continuous service, holiday entitlement will increase by one day after each completed years’ service up to 25 days holiday.

·         Birthday off as an additional days’ holiday

·         Company shut down for an additional 2 days off at Christmas

·         Genuine career progression opportunities

·         A team led, friendly and dynamic work environment

·         5% company pension contribution 

·         Quarterly department lunch

·         Summer BBQ company event

·         Winter company event

·         Early finish on Fridays 

Equal opportunities policy

We are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).