Shop Manager - Grace's Bakery Yarmouth

Job Posted: 2 October 2024

• Contract Term: Permanent
• Location: Yarmouth, Isle of Wight
• Contract Type: Full time
• Salary: £12.45 per hour
• Industries: Customer Service Management & Executive Retail

Grace's is looking for an organised and friendly shop Manager to join our small team in Grace's Bakery Yarmouth. If you enjoy customer facing roles and working on your feet then this could be the role for you! 

Job Role: 

• Responsible for the day to day running of the Yarmouth store and overseeing a small team
• Opening and closing the shop
• Key holding
• Cash handling including cashing up and change ordering
• Ordering and stock rotation
• Serving customers
• Using an espresso machine to make hot drinks
• Preparing and serving food
• Supporting their team to deliver excellent customer service
• Ensuring compliance with food hygiene standards and maintaining a 5 star hygiene rating
• Rota Planning
• Responding to and acting on absence notification, including participating in absence management procedures
• Role modelling the expectations set out in the company handbook
• Liaising with HR to ensure the team maintains a high standard of performance and conduct

We're looking for someone who: 

• Is comfortable working on their feet in customer facing roles. 
• Is confident when leading teams, motivating staff and solving problems on the spot. 
• Has experience in a food or retail environment. 
• Someone who is organised and has an eye for detail. 
• Reliable and enthusiastic. 

Hours and Pay:

• 30 - 48 Hours a week
• Minimum of 4 days a week, maximum of 6 days a week when required for sickness and holiday cover
• Mondays to Saturdays
• 7.30am – 4.15pm
• £12.45 per hour

Benefits: 

• Employee Assistance Programme
• Staff Discount for Grace’s Bakery
• Chamber of Commerce Discounts for a range of IOW businesses