Shop Manager- Grace's Bakery Yarmouth

- Responsible for the day to day running of the Yarmouth store and overseeing a small team 

- Opening and closing the shop 

- Key holding 

- Cash handling including cashing up and change ordering 

- Ordering and stock rotation  

- Serving customers 

- Using an espresso machine to make hot drinks 

- Preparing and serving food  

- Supporting their team to deliver excellent customer service 

-Ensuring compliance with food hygiene standards and maintaining a 5 star hygiene rating 

- Rota planning 

- Responding to and acting on absence notification, including participating in absence management procedures 

- Role modelling the expectations set out in the company handbook 

- Liaising with HR to maintain a high standard of performance and conduct

- Flexibility to support at other stores where needed

- Has previous experience in a management position

- Is comfortable working on their feet in customer facing roles

- Is confident when leading teams, motivating staff and solving problems on the spot

- Is resilient to change and problem solving, maintaining a positive approach 

- Has experience in a food or retail environment

- Someone who is organised and has an eye for detail

- Reliable and enthusiastic

- 30 - 48 Hours a week 

- Minimum of 4 days per week, maximum of 6 days per week when required for sickness and holiday cover 

- Mondays to Saturdays 

- 7.30am – 4.15pm (with potential to finish at 6pm if covering at our Newport branch)

- £12.45 per hour 

- Employee Assistance Programme  

- Staff Discount for Grace’s Bakery 

- Chamber of Commerce Discounts for a range of IOW businesses