Service Manager - Housing

We are looking to recruit a dynamic and effective leader into the role of Service Manager for Housing, who will lead, develop and operationally manage the housing teams within the Adult Social Care and Housing Directorate.

You will take the lead on elements of the housing transformation programme and deliver responsive, effective and safe services for housing that best meet the needs of the individuals the service supports.  Using a person-centred approach, you will work in close partnership with provider organisations to deliver a service which is consistent, meets legislative requirements, and maximises the resources available.

You will have a detailed knowledge of housing issues, as well as the national guidance and statutory requirements which surround the areas managed, alongside substantial experience of working in complex and sensitive situations, in a calm and proactive manner. 

We are looking for someone who can demonstrate excellent planning and organisational skills and who has previous experience of managing and delivering services, ideally within a multi-agency setting.

The successful candidate will:

• Have extensive understanding of housing, ideally relating to homelessness or housing renewal.
• Hold a Degree in Housing related area or equivalent.
• Attend the Leadership Group meetings, playing a full and active role in the corporate leadership, the management of the department and wider Council.
• Ensure policies and procedures are compliant, delivering a consistent and lawful application of policy into service delivery.
• Have excellent interpersonal skills and an ability to build relationships with colleagues, partners and customers at all levels.
• Be able to manage change and enhance organisational performance by leading, managing and supporting improvements to services and processes.

We are looking for an inspirational, innovative and dynamic leader to provide positive high-quality outcomes for the people who call on our support. If you feel that you could thrive in this exciting and unique opportunity to join a team which is working to shape housing delivery on the Island, we want to hear from you – apply today!

For further information or an informal discussion, please contact Dawn Lang at 01983 821000 ext. 6187.

Closing date to be confirmed

Join #TeamIWC and you'll receive our staff benefits package, including:

• Annual leave entitlement of 32 days p/a PLUS public holidays!
• Local Government pension scheme
• Discounted Solent ferry travel
• Island bus network discount
• Cycle to work scheme
• Staff parking permit scheme
• Discounted island sports & leisure gym membership
• National and local discounts & benefits schemes
• Relocation scheme of up to £8,000 may be available for some roles (subject to criteria)
• Travel allowance may be available if commuting from the mainland (subject to criteria)

Find out more about working for the Isle of Wight Council and living on the Island.

The Isle of Wight Council currently does not have a license to sponsor overseas workers.

The Isle of Wight Council protects its employees from discrimination and this is supported by the Unacceptable Behaviour Policy, Employee Code of Conduct and Behaviours Framework. We actively promote the diversity of our workforce, and we provide flexible working options (where appropriate) to support the different needs of our employees.

The Isle of Wight Council’s Terms & Conditions of employment are available upon request. Please contact our recruitment team via [email protected] if you would like to receive a copy.

The Isle of Wight Council is an equal opportunities employer. We are proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community. We are also a Disability Confident Employer. Along with a number of commitments, this means, providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.

The Isle of Wight Council reserve the right to close vacancies earlier than stated, if required. To ensure your application is considered, it is recommended to submit your application promptly.

If you have difficulty completing your online application or need further information about how to apply, phone 01983 823134 or email [email protected]  Only applications submitted online by the closing date will be accepted.

We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. Please revisit our job page for alternate posts that may be suitable.