IT Support Engineer - Wight Computers Ltd

Job Posted: 13 December 2024

• Contract Term: Permanent
• Location: Ryde, Isle of Wight
• Contract Type: Full time
• Salary: £26,500 - £30,000 per year depending on experience.
• Industries: IT

Fancy a career with Wight Computers?

Are you ready to join a team where your skills will make a real difference? At Wight Computers, we’re passionate about helping businesses thrive with innovative IT solutions and outstanding customer service.

Based on the outskirts of Ryde in the countryside, we’ve been providing trusted, professional & friendly IT support to hundreds of local businesses since 2012 and have built a reputation for delivering technology with a personal touch.

What We Do

We specialise in providing outsourced IT support for local businesses across the Isle of Wight and beyond. Acting as an extension of our clients’ teams, we’re effectively their IT department. Whether it’s providing IT strategy, setting up cloud services such as Microsoft 365, managing networks, or delivering cyber security training, we’re there to ensure our clients’ businesses run smoothly and securely.

We pride ourselves on being reliable, approachable, and always ready to go the extra mile. Our clients trust us because we combine technical know-how with exceptional customer service. We have over 150 5-star reviews on Google.

At Wight Computers, sustainability matters too – from our electric van to greener IT solutions, we’re committed to reducing our impact on the planet.

Meet the Team

We’re a small but dedicated team of IT professionals who love what we do. Working together in a collaborative and supportive environment, we focus on solving problems and delivering the best results for our clients. View our team profiles here.

What We’re Looking For

We’re always on the lookout for talented and enthusiastic individuals who are passionate about technology and great customer service.

In Q1 2025, we will be taking on a new IT Support Engineer.

We are seeking someone who:

• Thrives on solving technical problems and loves a good challenge.
• Has excellent communication skills and can explain tech in simple terms.
• Is a team player, eager to learn and grow.
• Has experience with IT systems, networking, and customer support.
• Is based on the Isle of Wight and has a full driving licence, able to drive to our customers' premises.

If you’re proactive, friendly, and ready to bring your best to work every day, you could be a great fit for our team!

In return, we’ll offer:

• Monday to Friday, 08:30 – 17:00 hours – weekends off (no on-call).
• 28 days annual leave including bank holidays.
• Extra paid day off on birthday (or nearest working day)
• Entry to IOW Lottery weekly prize draws.
• Healthcare plan (optical, dental + more).
• Company laptop.
• Regular team lunches.
• Workplace pension.
• Flexible working when needed, although the role will be primarily office-based.
• A salary of £26.5k – £30k depending on experience.

Interested?

If this sounds like the kind of team and role you’d love to be part of, we’d love to hear from you! At this stage, we are gauging interest for a future position in the coming months, but if this interests you, please send us an application introducing yourself and an up to date CV.