ICT Apprentice - UKSA Cowes

Job Posted: 13 May 2026

• Contract Term: Apprenticeships
• Location: Cowes, Isle of Wight
• Contract Type: Full time
• Salary: £10.85 per hour
• Industries: Apprenticeships IT

Here at The Isle of Wight College, we’re proud to partner with a wide network of dynamic employers across a diverse mix of industries. A fantastic opportunity has arisen to work as an ICT Apprentice for UKSA.

For almost 40 years UKSA has been delivering lifechanging experiences, education and training programmes to thousands of students. Our team of experts, mentors, and educators provide training, welfare, and mentoring of the highest standards, helping young people to reach their true potential.

Our pathway provides early inspiration taster programmes for school children, career training for those looking to secure their first role and continued professional development for seafarers wanting to progress their career.

As a leading sailing charity, UKSA aims to remove both financial and social barriers to enable students from any background to access our programmes by providing funding for those who need it.

Rather excitingly, UKSA are now looking to recruit an ICT apprentice to support their vision by strengthening their internal IT capacity.

This apprenticeship offers a great opportunity to start a career in ICT while gaining an industry recognised qualification.

Overview of the role:

As an ICT Apprentice, you will work provide first-line technical support across UKSA, helping to maintain smooth day-to-day operation of systems, hardware, networks, and digital services. This apprenticeship offers hands-on exposure to a modern IT environment, working alongside the IT Manager, Digital Partner/Systems Analyst, and Managed Service Provider, to support staff, improve user experience, and develop skills across core technical areas.

Full training will be provided for you to:

• Respond to staff IT support requests and resolve routine technical issues.
• Troubleshoot software problems, connectivity issues, login/access challenges, and basic hardware faults.
• Assist with general system maintenance and routine updates.
• Prepare and configure equipment for staff, including laptops, mobile devices, and peripherals.
• Support asset inventory management and equipment audits.
• Help with data-related tasks, such as organising files, assisting with SharePoint or cloud storage housekeeping, or updating documentation.
• Support rollout of new software tools, applications, or processes
• Assist with ongoing digital improvement activities (e.g., system upgrades, user-training resources, onboarding materials).
• Contribute to internal documentation, user guides, and knowledge-base updates.

Essential Skills and Qualities:

• Clear communication skills and a helpful, customer-focused approach.
• Willingness to learn and follow instructions.
• Basic troubleshooting capability for simple IT issues.
• Good organisational skills and ability to manage competing small tasks.

• Professional, positive, and supportive attitude.
• Respectful and inclusive behaviour aligned with UKSA’s Equality, Diversity & Inclusion Policy
• Curiosity and enthusiasm for learning new digital skills
• Reliability, punctuality, and commitment to completing the apprenticeship programme

Qualifications Required:

GCSE grade C/4 or above, or equivalent in English & Maths is essential for the nature of the role.

Apprenticeship:

·     Information Communications Technician Level 3 Apprenticeship.

·     21 to 24 Month Apprenticeship Programme

·     Alongside your practical daily work, you’ll take part in off-the-job training hours—dedicated time within your working week to develop your knowledge, skills, and behaviours through any new/online learning.

Working Week:

30 hours per week

         Wage:

·         £10.85 per hour.

Interview and Start Date:

·         Interviews will take place on 3^rd of June 2026.

·         Anticipated start date for the role will be 1^st of July 2026.

Additional information below:

Once qualified and dependant on needs of the business at the time of apprenticeship completion, there may be the potential to grow within the company and become part of the workforce as a permanent employee.

So, if this sounds like the next, or indeed first step you want to take with your career, please apply with a cover letter telling us why you feel you would be the ideal person to take on this brilliant opportunity and don’t forget to attach your latest CV!!