Receptionist - UKSA

Job Posted: 7 May 2025

• Contract Term: Casual
• Location: Cowes, Isle of Wight
• Contract Type: Full or part time
• Salary: £13.62 per hour
• Industries: Administration Charity / Voluntary Customer Service General Office

Position : Receptionist

Casual : Zero hour contract  

Salary : £13.62 per hour  

UKSA is a maritime charity that uses the power of the sea to transform the lives of thousands of young people. Schools & Youth groups visit us throughout the year, with thousands of children and young people enjoying an unforgettable experience exploring the water on dinghies, paddleboards, kayaks and more.

We have an opportunity for a Receptionist to join UKSA. You will have good knowledge of Microsoft Excel and other Office software and have experience in a similar role or customer service role.

If you have a strong customer focus, excellent communication skills and a good telephone manner we would love to hear from you.

Key duties include:

• To be a positive first point of contact for customers and visitors to UKSA
• To ensure guests are roomed to meet the relevant booking requirements
• To provide efficient administrative services
• Answering incoming calls professionally and timely
• Deal with all students, visitor and staff enquiries to Reception in a timely and friendly manner, ensuring day-guests sign in and are aware of UKSA’s policy on wearing visible visitor ID and the need to ‘sign out’
• Liaise with the Facilities and Housekeeping teams regarding site defects and cleaning requirements.
• Take payments and deposits for various items through Reception, ensuring cash and PDQ transactions are processed correctly, and accompanying paperwork/finance records are complete and accurate.

The ability to work flexibly is essential as the Reception team work on a rota basis; this will include evening and weekend working.

A full and comprehensive job description and application form is available to download from our website www.uksa.org/work-for-us

Closing date: 15/05/2025