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Community Care Leader- Age UK

Job Posted: 23 June 2026

Closing Date: Wednesday 1st July

About us

Age UK Isle of Wight is an independent charity working across Island communities to provide services to residents aged 50+, their carers and families.

We are looking for a caring, organised and confident Community Care Leader to support the delivery of our community-based home support service across the Island.

This is a rewarding role for someone who is passionate about supporting older people to live well, remain independent and feel connected to their community.

About the role

The Community Care Leader will support the Central Services Team Leader in delivering a high-quality, professional and caring service to clients.

The role will involve supporting both clients and community-based staff across the Island, helping to make sure our service continues to run smoothly and clients receive reliable, person-centred support.

Key responsibilities include:

  • Conducting assessments for new clients in their homes and re-evaluating current clients
  • Providing support and supervision to Community Staff, including spot checks, supervisions and addressing client-related concerns
  • Delivering training in the community to ensure staff work within their designated competency levels
  • Maintaining reporting and documentation for clients and support workers
  • Working closely with colleagues and other healthcare professionals
  • Providing client cover when Community Staff are unavailable due to absence
  • Assisting with on-call duties during bank holidays when required
  • Supporting the home help team in the office with administration and telephone duties, including covering for staff absences
  • Facilitating the digital completion of Attendance Allowance and Blue Badge application forms within the community
  • Please note, this role may occasionally involve working bank holidays and during the Christmas closure period.

About you

We are looking for someone who is caring, approachable and well-organised, with the ability to work confidently with clients, colleagues and other professionals.

The successful candidate will have:

  • Experience of providing services for older people in a way that responds to their needs
  • Experience of supporting independence and choice through person-centred working
  • Experience of working with and supporting others as part of a team
  • Good customer service skills
  • NVQ Level 3 Health & Social Care or equivalent qualification/experience
  • Direct supervision experience within a care setting
  • Good IT skills, including Microsoft Office 365 or equivalent software
  • Excellent planning and organisational skills
  • The ability to remain calm and effective under pressure
  • A caring, compassionate and professional approach
  • A full driving licence and daily access to a vehicle, or the ability to travel independently to locations around the Island each day
  • Experience of working with people who have memory impairment or a dementia diagnosis would be desirable.

Job Description

Please read the full Job Description and Person Specification before applying. This document outlines the key responsibilities of the Community Care Leader role, including supporting clients, supervising community staff, carrying out assessments, working with colleagues and helping ensure our services continue to make a positive difference for older people across the Island

Interviews will be held:

Friday 10th of July 

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Age UK - Isle of Wight

Founded in 1973, Age UK Isle of Wight is a local, independent registered charity working across all our communities to provide services to Islanders aged 50+, their carers and families. The Charity provides information, advice, and practical support to promote wellbeing, resilience and independence so that people can live in the Island’s community free from poverty, isolation and neglect. Age UK IW ensures that the Isle of Wight’s older residents are recognised, highlighted, celebrated and supported either through direct service provision or by working in partnership with others. The Charity’s vision is of an Island community where older people are respected, valued, included and able to live the life they choose.

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