Restaurant Manager - The Seaview Hotel

Job Posted: 13 March 2025

• Contract Term: Permanent
• Location: Seaview, Isle of Wight
• Contract Type: Part time
• Salary: Competitive
• Industries: Catering, Hospitality & Bar

Job Summary:
As the Restaurant Manager, you will play a crucial role in overseeing the daily operations of our restaurant and bar, delivering exceptional service, and driving the performance of a dedicated team. You will be a hands-on leader, ensuring a seamless guest experience while managing the staff, inventory, financials, and overall restaurant atmosphere. The ideal candidate will be a proactive, customer-focused leader with a strong understanding of restaurant operations, including food quality, cost control, and operational efficiency. This position requires flexibility, attention to detail, and a passion for hospitality.

Key Responsibilities:

• Oversee daily operations to ensure the restaurant runs efficiently and smoothly.
• Ensure high standards of food quality, presentation, and service.
• Train, motivate & supervise restaurant staff to deliver exceptional customer service.
• Manage the recruitment, onboarding, and performance evaluation of staff.
• Create and manage employee rota to optimize labour costs.
• Effectively handle customer complaints and resolve any issues to ensure customer satisfaction.
• Work closely with the Bar Supervisor to maintain inventory levels, order supplies, and manage beverage costs.
• Ensure compliance with health and safety regulations and food safety standards.
• Monitor and manage the restaurant’s budget, including expenses, revenue, and profitability.
• Communicate effectively with the Head Chef and kitchen team to maintain the menu offering and suggest new items based on guest feedback and demographic.
• Promote and maintain a positive, team-oriented work environment.
• Handle administrative duties such as staff attendance & performance records.
• Ensure that the restaurant is clean, well-maintained, and organized at all times.
• Assist in marketing and promotional efforts to increase restaurant visibility and customer base.
• Monitor guest feedback and use it to improve service and operational efficiency.
• Attend weekly Head of Departments meetings
• Work closely with the Events Manager to ensure the functions runs efficiently and smoothly.
• Actively monitor and assess customer feedback to implement improvements in both service quality and operational processes.

 Qualifications:

• 2 Years Proven experience as a Restaurant Manager or similar leadership role within a fast-paced food and beverage operation.
• Strong knowledge of restaurant operations, including budgeting, staffing, and customer service.
• Excellent communication and interpersonal skills.
• Ability to lead from the front and motivate a diverse team in a fast-paced environment.
• Strong problem-solving skills and the ability to handle difficult situations calmly and professionally.
• Knowledge of health, safety, allergen and food safety regulations.
• Proficiency in using ICR Till system & ResDiary.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits:

• Competitive Salary
• Health Benefits (after one year)
• Inclusion in the Hotel’s Tronc system
• Employee Discounts.
• A great working environment within a passionate, high-performing team