Front of House Team Member - The Pond Cafe, Bonchurch

Job Posted: 11 June 2025

• Contract Term: Permanent
• Location: Ventnor, Isle of Wight
• Contract Type: Full time
• Salary: Apprenticeship Wage - TBC
• Industries: Apprenticeships Catering, Hospitality & Bar Customer Service

The Pond Café in Bonchurch is about to re-open under new management, and they are looking for an apprentice front of house team member.

The café is situated in a picturesque area, opposite the pond in Bonchurch Old Village, and just minutes from the main bus route.

The café is looking to serve meals and snacks, all home made but using the finest of local ingredients in all dishes where possible.

As an apprentice front of house team member, you will be the welcoming face that customers see and talk with when entering the café.

This is a full-time role, and a permanent position for the right person.

You will be working, whilst also undertaking the Level 2 Food and Beverage team member apprenticeship with HTP Apprenticeship College.

Please use the following link to find out more about the apprenticeship:

https://www.instituteforapprenticeships.org/apprenticeships/st1488-v1-0

Key Responsibilities:

·       Ensuring that the Café is ready each day for the customers

·       Welcoming customers and taking orders to pass to the kitchen

·       Advising customers on menu items, and discussing their needs and allergens

·       Making specialist coffees and drinks

·       Serving cakes etc

·       Taking meals to the customers

·       Dealing with any customer issues

·       Clearing down the tables after customers, making ready for the next

·       Cleaning down the café at the end of the day, ready for the next

Desired Skills:

None! – We are just looking for a very friendly person, someone with passion, personality and a desire to learn and progress.

Hours:

The hours will be a minimum of 30, which may increase based on business needs.

The role is based on 5 days, including some weekends - NO Split shifts!

To Apply:

If you are looking to build a career in hospitality, do not miss this opportunity.

Candidates should ideally have achieved GCSE Maths and English at grades A-C (9-4) or functional skills level 2 in both, or may have to work towards this to complete the apprenticeship.

Please apply via IW Jobs, and add a covering letter with your CV.

Candidates will then be selected for an interview by HTP Apprenticeship College.

This advert may be removed early if we receive a vast number of applicants.