Contact Centre Advisior

Salary: from £7.50 per hour worked, dependent upon shift
Contract Term: Temporary
Contract Type: Full time
Location: Newport
Posted on 13 June 2017
Customer Service

Location: Newport

Hours: approx. 37.5 hours per week on rota basis, must be flexible as may be required to work 7am -7pm shifts

Days: Monday - Friday, must be flexible as may be required to work weekends on a rota basis.

Duration: ongoing

Duties:

  • Responding to customer calls within set timescales, complaint handling, providing and processing information.
  • Maintaining computerised systems (training given).
  • Adherence to standards.
  • Liaison with internal departments and external agencies, contractors and the public.

Experience:

  • Previous inbound call centre experience including complaint handling or customer service within the construction industry required.
  • Must have a good telephone manner and communication skills.
  • Must have a good level of computer literacy and attention to detail.
  • Must be flexible with working hours.

Rate:

  • Week days shifts £7.50 per hour,
  • Weekend shifts £9.33 per hour
  • (rates increase after 12 weeks).

If you have the experience required, please apply below attaching your CV

If you meet with the vacancy requirements, we will invite you to register with our agency, WP Recruitment & HR Ltd, in order to be considered for the role. If you are already registered with our agency, please contact our office directly.

If you would like to apply for this position, please login.
WP Recruitment & HR Ltd

WP Recruitment & HR Ltd

Temporary, contract and permanent staff supplied to all industries across the Island. WP Recruitment & HR Ltd (formerly WP Recruitment Ltd) is an independent recruitment agency. Their size, however does not reflect their capability as they have secured and maintained preferred supplier status with several organisations, both national and international, in both public and private sectors, based on the Isle of Wight, since 1989.

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